Microsoft Customer Service Complaints Department. Unfortunately I'm a novice at computers but I now see I was charged too much! With all the background noise it was extremely difficult for me to hear this person who had heavy foreign accent & called himself John Harrison. After telling him my problem he gave me some instructions then remotely added Supremo 1 & Show. Crack For Ski Region Simulator 2012 Download Tpb Gta. My. Pc to my pc & proceeded to diagnose my computer. He informed me that my Malware bytes was still running Windows 8 & had not been updated when I changed over to Windows 1. I had not been protected.

There were about a hundred errors & warnings showing) He said I had Trojans & showed me in the event viewer something labeled as csrss. Outlook Events And Activation Bangalore Mirror. He said they had to be removed. Basically I felt I had to trust what he was telling me since I'm far from being a computer programmer. John then transferred me to Sam Morgan.

I am a user since the 80's, starting with Windows 3 11, Windows 95, 98, 2000, NT, Millennium, XP and Windows 7. I'm getting pretty tired hanging on with Microsoft.

Sam said I needed network security & the best program was Quick Heal Total Security & that once I paid he could install it & get rid of the Trojans. I could not compare prices on the program since he had remote control but he did show me a Best Buy comparison page which listed their price of the program at $3.

I said I couldn't afford that. He then typed up a note on my pc showing what the Security program would do, provide anti- malware software, Network protection, bank protection & email protection & IP protection) as well as the Microsoft price of $1. I said even that was out of my reach. I'm a senior citizen with an extremely low income of Social Security. So he said he could arrange a payment of $1. Since I now was in the middle of a critical event where he was in control of my pc & feeling I had no other choice I finally agreed even though that would take up most of my monthly food monies.

He had me type out my personal bank card information on the note. I did so even though it seemed a very informal of a way of paying for a program.

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As I watched the screen Sam then proceeded to remove the Trojans and then uninstall my Avast, Win. Mozilla Maintenance, Team Viewer & Adware Cleaner. He then Installed 3. Total Security, CCleaner & Microsoft Security & Chrome. I said I didn't want Chrome & also wanted to know if he was finished shouldn't he remove the Supremo 1 & Show. My. Pc, since they were the programs which remotely were controlling my pc? He said they should keep it on until Monday where they would come back to see if everything was working correctly.

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It's Monday 7 pm & they have not been back to remove them) He then transferred me back to JH who removed the Chrome & wrote a note that they were finished. Now since John & Sam were able to remove the Trojans & install a good security program which I would otherwise not know how to do, I plan to keep part of my bargain & pay the first $1. I should hope in the future Microsoft techs are not allowed to try to charge people more than what the trending price is.